Shipping policy

 

Shipping Policy

Thank you for shopping with Pin Drop Chaos! We aim to provide you with the best shipping options to ensure your purchase reaches you promptly and securely. Below are the details of our shipping policy, which align with the practices of our partners. 

Order Processing

Order Confirmation:

  • Once your order is placed, you will receive a confirmation email with your order details.

  • Orders are processed within 1-2 business days, excluding weekends and holidays.

Shipping Methods 

Standard Shipping:

  • Cost: Calculated at checkout based on your location and the weight of the items.

Express Shipping:

  • Cost: Calculated at checkout based on your location and the weight of the items.

Shipping Partners

We partner with reliable shipping carriers through iThink Logistics to ensure your orders are delivered on time and in good condition. Our carriers include, but are not limited to, FedEx, DHL, Blue Dart, and Delhivery.

Shipping Destinations

We currently ship to addresses within India. Please note that delivery times may vary for orders due to customs processing and other factors.

Order Tracking

Once your order is shipped, you will receive a shipping confirmation email with a tracking number. You can track your order through our website or directly on the carrier’s website.


Shipping Charges

Shipping charges are calculated based on the weight of the package and the destination. These charges will be displayed at checkout before you complete your purchase.

Shipping Address Accuracy

Please ensure that the shipping address you provide is accurate and complete. We are not responsible for orders delivered to incorrect addresses provided by the customer.

Delivery Issues

If there are any issues with your delivery (e.g., delayed shipment, lost package, damaged items), please contact our customer service team at drop@pindropchaos.com. We will work with you and the carrier to resolve the issue as quickly as possible.

Returns and Exchanges

For information on returns and exchanges, please refer to our Return and Exchange Policy.